Case Study: Website Design for GB Massage Therapies
- Sarah Ralphs
- May 1, 2024
- 2 min read
Updated: Jan 6
At Pro-Digi Digital Design, we pride ourselves on helping small businesses transform their online presence, and our recent project with GB Massage Therapies in Market Drayton, Shropshire, is a perfect example. Having previously worked with GB Massage Therapies to re-imagine their logo, we were thrilled when they returned to us to design their new website. With a clear vision in mind, their main goal was to create a visually clean and user-friendly site that would streamline administrative tasks and enhance their customer experience.
The Brief
GB Massage Therapies sought a website that would reflect their professional yet approachable ethos while offering practical functionality for both their team and clients. Key objectives included:
A visually clean and cohesive design that aligned with their existing branding.
Ease of navigation for customers to find information quickly.
Integrated booking software to reduce time spent on diary management and simplify appointment scheduling.
Pre-appointment consultation forms to streamline client intake and preparation.
The Design Process
With the new logo and branding elements already established, we ensured these were central to the website’s design. The cohesive colour scheme of calming blues and whites, accented with earthy tones, mirrors the therapeutic and relaxing environment GB Massage Therapies offers. This consistency between their branding and website reinforces their professionalism and builds trust with customers.
We opted for a clean layout with clear headings, intuitive navigation, and minimal clutter. The homepage immediately communicates key information about their services, with call-to-action buttons leading users to the booking system and contact page. The design strikes a balance between aesthetics and functionality, creating a site that is both attractive and practical.

Functionality
The integration of booking software was a priority for this project. We implemented a system that allows customers to:
Easily view available appointment slots.
Book their preferred treatments online.
Complete pre-appointment consultation forms digitally, saving time for both the client and the therapist.
This automation significantly reduces the administrative burden for GB Massage Therapies, allowing them to focus on delivering exceptional service.
Results
Since the website’s launch, GB Massage Therapies has seen a marked increase in business. Regular bookings and enquiries now come directly through the website, demonstrating its effectiveness as a marketing and operational tool. The streamlined booking process and consultation form system have not only saved time but also improved the overall customer experience.
Feedback
The client expressed their delight with the new website, highlighting how it has transformed the way they manage their appointments and interact with clients. They were particularly pleased with how the site seamlessly incorporates their branding, offering a polished and professional online presence.
Conclusion
This project exemplifies how a well-designed website can do more than just showcase a business; it can actively contribute to its growth and efficiency. At Pro-Digi Digital Design, we’re proud to have played a part in helping GB Massage Therapies achieve their goals. If you’re looking to elevate your business with a website that works as hard as you do, we’d love to help.
Visit the GB Massage Therapies website here: www.gbmassagetherapies.co.uk
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